AGB
Terms of Service
Last updated: April 2026
This website is operated by Whitby London. Throughout the site, the terms “we”, “us” and “our” refer to Whitby London. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
1. Use of Our Store
By using this website, you confirm that:
- You are at least the age of majority in your country
- You will not use our products or services for any unlawful purpose
- You will not attempt to interfere with or damage the website
2. Products & Services
We aim to display our products as accurately as possible. However:
- Colours may vary slightly depending on your screen
- Product descriptions and pricing may change without notice
- Some products may be available in limited quantities
All purchases are subject to our Returns & Refunds Policy.
3. Orders & Payments
We reserve the right to:
- Refuse or cancel any order if necessary
- Limit quantities purchased per person or order
You agree to provide accurate and up-to-date payment and account information when placing an order.
4. Shipping
Shipping times and delivery estimates are provided in our Shipping Policy.
Delays may occasionally occur due to external factors beyond our control.
5. Returns & Refunds
All returns and refunds are handled in accordance with our Returns & Refunds Policy.
6. Third-Party Services
Our store is powered by Shopify, and we may use third-party services for payments, analytics, and marketing.
We are not responsible for the content or practices of third-party websites.
7. Intellectual Property
All content on this website (including images, text, branding, and design) is owned by Whitby London and may not be used without permission.
8. Limitation of Liability
To the fullest extent permitted by law, Whitby London shall not be liable for:
- Indirect or incidental damages
- Losses resulting from misuse of products
- Delays caused by third-party shipping providers
Nothing in these Terms limits your statutory rights under UK consumer law.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.
10. Prohibited Uses
You may not use our website:
- For unlawful purposes
- To transmit harmful code or viruses
- To collect or misuse customer data
We reserve the right to terminate access for violations.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page.
12. Governing Law
These Terms are governed by the laws of the United Kingdom.
13. Contact Information
For any questions regarding these Terms, please contact us at: